A research paper co-authored by Dr. Howook Chang received second place at the Korean American Hospitality and Tourism Educators Association Conference, which took place April 21-22 in Las Vegas.
The paper, titled A Descriptive Study of Ambient Noise Levels in Hotel Guestrooms, took a closer look at the causes behind a frequent complaint of hotel guests – the noise level in their rooms. The results of the study will provide insight at the management level that may help hotels deliver a better night’s sleep for their guests.
